KYC Policy
Last updated: 2026-09-29
When checks happen
24Magic Casino may request identity documents before higher limits, first withdrawals or when risk systems flag an account. Checks protect players and meet licensing expectations under the Malta Gaming Authority (MGA) framework.
Documents
Typical requests cover government ID, proof of address and evidence that payment methods belong to you. Exact lists vary by case and by Australia-facing risk rules. Submit clear, uncropped images and avoid editing metadata.
Outcome
Incomplete or mismatched documents can delay payouts until verification finishes. If details change (new address, new card), update your profile and be ready for a fresh check. For status questions write to support@24Magic.com.
Privacy
Documents are processed for verification and compliance only. See the Privacy Policy for how personal data is handled.